Privacy Policy

Privacy Policy
Your Privacy is Important to Us

Countywide Mulch ("Company," "we," "us," or "our") respects the privacy of our customers and of users of and visitors to our website. This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights.

Information We Collect

We collect personal information from you when you use our website, place an order, or otherwise communicate with us. The categories of personal information we collect include:
  • Contact information: such as your name, address, phone number, and email address.
  • Payment information: such as your credit card number, expiration date, and billing address.
  • Order information: such as the products you ordered, the date of your order, and the shipping address.
  • Website usage information: such as your IP address and referring website.
How We Use Your Information
We use your personal information to:
  • Process and fulfill your orders.
  • Provide you with customer service.
  • Improve our website and services.
How We Share Your Information
We share your personal information with third-party service providers who help us operate our website and business, such as:
  • Payment processors: such as Stripe, to process your credit card payments.
  • SMS/Text Notification partners: such as Twilio, to send you Order Delivery Notifications and Delivery Confirmation communications.
We also share your personal information with third parties when required by law or to protect our rights or property.
Your Privacy Choices and Rights

You have the following choices and rights regarding your personal information:
  • Access: You have the right to access your personal information.
  • Correction: You have the right to correct inaccurate or incomplete personal information.
  • Deletion: You have the right to delete your personal information.
  • Opt-out of marketing communications: You have the right to opt-out of receiving marketing communications from us.
To exercise your choices or rights, please contact us at [email protected].

Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee the absolute security of your personal information.
International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country. We will take appropriate steps to protect your personal information in accordance with applicable law.

Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, unless we are required by law to retain it for a longer period.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion. We will notify you of any material changes to this Privacy Policy as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our website after the new Privacy Policy takes effect.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].